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Senior Manager, Implementation Project Manager – Wealth Client

Job in North Providence, Providence County, Rhode Island, 02911, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Finance & Banking
    Wealth Management, Portfolio & Asset Management
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager, Implementation Project Manager – Wealth Client Experience
  • Lead the onboarding of new Banks, Trust Departments and Registered Investment Advisors (RIAs) as they join Fidelity.
  • Support existing advisors transitioning business to the FIWMS platform.
  • Drive mid- to large-scale implementation projects, coordinating stakeholders and delivering a world-class onboarding journey.
  • Take full ownership of the implementation lifecycle, managing client relationships with minimal oversight, navigating complexity with confidence, and ensuring assets transition smoothly.
  • Design and execute tailored asset‑conversion plans for new FIWMS clients—analyzing source platforms and defining the most effective conversion paths.
  • Lead the client experience from start to finish, establishing clear expectations and delivering a smooth, high-quality onboarding journey.
  • Act as a trusted liaison, coordinating across FIWMS teams to troubleshoot and resolve client issues quickly and effectively.
  • Provide hands‑on support for client needs, including account setup, asset transfers, account maintenance, and service escalation.
  • Evaluate client operating models to align with FIWMS policies, recommending enhancements and negotiating workable solutions.
  • Lead mid- to large-scale projects with varying degrees of complexity, including onsite support for advisor breakaways and book‑of‑business conversions.
Requirements
  • Series 7 required
  • Bachelor’s degree in business or finance (Advanced degree preferred)
  • 5+ years of financial services experience, ideally within institutional or high-net-worth client management or relationship-driven roles
  • Deep knowledge of Fidelity’s business segments, financial markets, and the competitive landscape
  • Experience with a wide spectrum of investment solutions, products, and services offered to Fidelity clients
  • Familiarity with Trust Accounting Systems, and the Fidelity brokerage platform
  • Exceptional organizational skills, with the ability to manage multiple, complex relationships and projects in a fast-paced environment
  • Strong project management capabilities and a proven ability to execute against deadlines
  • Excellent analytical and problem‑solving skills
  • Knowledge of Fidelity brokerage policies, systems (FBSI, XTRAC), and tools (Excel)
  • Outstanding verbal, written, and presentation skills
Hard Skills
  • project management
  • asset conversion
  • client relationship management
  • analytical skills
  • problem-solving skills
  • financial services experience
  • investment solutions
  • Trust Accounting Systems
  • Fidelity brokerage policies
  • Fidelity brokerage platform
Soft Skills
  • organizational skills
  • communication skills
  • leadership
  • negotiation
  • stakeholder coordination
  • client experience management
  • adaptability attention to detail
  • time management
  • troubleshooting
Certifications & Qualifications
  • Series 7
  • Bachelor’s degree in business
  • Bachelor’s degree in finance
  • Advanced degree (preferred)
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Position Requirements
10+ Years work experience
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