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Project​/Program Manager I

Job in North Reading, Middlesex County, Massachusetts, 01864, USA
Listing for: Aston Carter
Full Time position
Listed on 2026-08-01
Job specializations:
  • Business
    Regulatory Compliance Specialist, Operations Management
Job Description & How to Apply Below
Hiring an Operations Program Manager for a large tech company!

Job Description

The Project/Program Manager I is responsible for coordinating and driving the execution of the RMTO Operations Safety Support program across an assigned manufacturing site and shift structure. This role closely supports Operations leadership by managing incident follow-up, corrective action closure, contractor onboarding, behavioral safety audits, PSRM checklist execution, and maintaining a strong presence on the production floor. The position serves as the operational owner for safety execution follow-through, partnering with EHS, Operations, Facilities, Maintenance, Engineering, and Learning and Development to ensure that safety-related actions are clearly documented, prioritized, tracked, and completed.

This is a high-visibility role on a ramping robotics production floor that blends hands-on floor work, coaching, and structured program management to reduce recordable incidents and at-risk behaviors while enabling safe, on-plan production.

Responsibilities

+ Coordinate and drive execution of the RMTO Operations Safety Support program across the assigned site and shift structure.

+ Support incident confirmation, initial reporting, and documentation in AUSTIN or equivalent safety systems, ensuring initial reports are completed within the same shift and within defined service-level agreements.

+ Coordinate incident investigations and follow-up activities, including fact gathering, timeline development, root cause analysis support, and definition of corrective actions.

+ Identify and assign RMTO-owned corrective actions in partnership with Operations Managers and EHS, ensuring clear ownership and expectations.

+ Track RMTO-owned action items through closure, monitoring aging actions, identifying blocked actions, and escalating issues as needed to drive timely resolution.

+ Support pre-shift safety briefs in partnership with EHS and Operations leadership to reinforce safety priorities and expectations.

+ Conduct behavioral safety audits in AUSTIN or equivalent systems, including real-time identification, coaching, and correction of at-risk behaviors on the production floor.

+ Oversee contractor onboarding execution, including verifying daily supervision expectations, competency verification, and monitoring contractor performance and safety behavior over the first 90 days.

+ Complete or coordinate PSRM checklist execution in accordance with EHS-defined pre-production safety criteria, ensuring checklists are completed before production starts.

+ Maintain enhanced floor presence on assigned shifts to verify adherence to standard operating procedures, housekeeping expectations, powered industrial truck (PIT) patterns, and operational safety standards.

+ Partner cross-functionally with Operations, EHS, Facilities, Maintenance, Engineering, and Learning and Development to resolve safety-related blockers and improve safety processes.

+ Provide Operations leadership with regular summaries of open actions, risks, escalations, trends, and closure performance, using metrics to highlight progress and areas for improvement.

+ Apply program and project management discipline to structure daily work into pre-shift briefs, audits, incident follow-up, contractor onboarding, PSRM activities, floor walks, and end-of-day close-out summaries.

+ Demonstrate leadership principles such as Bias for Action, Deliver Results, Invent & Simplify, and Ownership in managing safety programs and driving continuous improvement.

+ Contribute to a floor-first, safety-as-ownership culture by actively coaching associates and contractors, reinforcing safe behaviors, and helping free up Operations Managers to focus on broader execution.

+ Support ramp and new product introduction (NPI) activities by proactively managing safety risk exposure, corrective-action closure, PSRM compliance, contractor onboarding, and behavioral safety initiatives.

+ Use clear written and verbal communication to document incidents, actions, and outcomes, and to provide transparent updates to stakeholders.

+ Monitor success metrics such as incident documentation timeliness, corrective action on-time closure rate, behavioral audit cadence and trends, PSRM checklist completion, and reductions in recordable incidents and at-risk behaviors.

Essential Skills

+ Bachelor's degree required, with 2 to 4 years of experience in manufacturing operations, safety and EHS support, industrial hygiene, program management, or a related field; equivalent experience in production floor leadership or operational safety coordination may be considered.

+ Experience working in a manufacturing or high-volume production floor environment, comfortable operating in an active, fast-paced setting.

+ Knowledge of safety and EHS concepts, practices, and procedures, including incident investigation, behavioral-based safety auditing, contractor safety management, and pre-production PSRM safety review.

+ Demonstrated ability to conduct incident…
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