Robotics Support Engineer
Job in
North Reading, Middlesex County, Massachusetts, 01864, USA
Listed on 2026-08-28
Listing for:
Apex Systems
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Systems Administrator, Unix/Linux, SRE/Site Reliability, IT Infrastructure
Job Description & How to Apply Below
Robotics Support Engineer
We are seeking a Robotics Support Engineer to support large-scale robotic deployments across fulfillment center operations. This role will be responsible for robot configuration management, software deployments, migration activities, production support, and post-deployment monitoring within a complex automated environment.
The ideal candidate brings strong Linux administration experience, SQL proficiency, and a background supporting infrastructure, automation, robotics, or data center technologies.
Responsibilities:
- Configure robotic systems for deployment across multiple operational environments.
- Execute software package deployments and migration activities.
- Analyze and audit operational datasets using SQL.
- Review and triage low-severity support tickets.
- Develop configuration schedules and deployment plans.
- Validate configuration changes prior to production releases.
- Monitor deployments and provide post-implementation support.
- Troubleshoot Linux-based systems and infrastructure issues.
- Collaborate with engineering and operational teams during deployment activities.
- Maintain documentation and operational procedures.
Required Qualifications:
- 3+ years of relevant professional experience.
- Strong Linux command-line and systems administration experience.
- Experience working with SQL for data validation, analysis, or auditing.
- Experience performing software deployments, migrations, or configuration changes.
- Knowledge of production support and change management processes.
- Strong troubleshooting and analytical skills.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Experience supporting robotics or automated systems.
- Data center operations experience.
- AWS experience.
- Tableau, Quick Sight, or other dashboarding/reporting tools.
- Experience supporting large-scale distributed environments.
- Exposure to warehouse automation or fulfillment technologies.
Work Environment:
- Remote deployment support environment.
- Requires coordination with global teams.
- Deployment activities often occur during EU operating hours.
- Mix of deployment execution, configuration planning, ticket management, production support, and cross-functional collaboration.
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