Head North America Logistics & Strategy, Robotics Global Logistics

Overview

The NA Logistics Operations, Sourcing & Strategy is responsible for driving end-to-end delivery of logistics solutions that achieve the requirements of the Amazon Fulfillment Network (AFN), serving as a critical linkage across Amazon Robotics teams to ensure cost-effective and innovative logistics strategies and solutions are designed, developed and executed to achieve Fulfillment Center (FC) deployment targets.

• Lead NA logistics operations team leadership, including receiving, shipping, inventory control, cost, 3PL performance and all related SLAs, KPIs, and CIs; hold 3PLs accountable.
• Lead the RFP process for metering center projects and strategically negotiate cost‑effective contracts.
• Develop and achieve monthly logistics budgets.
• Ensure quality, performance, and capacity of 3PL logistics providers.
• Develop network strategies to deliver the POR plan.
• Serve as a thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving KPIs and SLAs.
• Manage daily plans to exceed expectations for 3PL labor productivity, inventory control, and order accuracy.
• Identify process improvements, cost optimization, and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget, and quality.
• Support contract negotiations, ramp‑ups, and ramp‑downs of warehouses.
• Prioritize projects and data‑flow improvements (e.g., EDI), evaluate and set stakeholder expectations.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

The Amazon Robotics Global Logistics & Delivery Experience team deploys robotics solutions globally across NA, UK, EU, and APAC supporting inbound and outbound logistics and customer service. Delivery

Experience:

We embrace our customers' variability and respond to their needs. We drive a customer‑focused, cost effective, efficient, and globally integrated delivery experience for our customer Amazon Fulfillment Network (AFN). Value Creation:
We identify every opportunity to create value and lower cost to serve AFN through competitive 3PL bidding, and leveraging Amazon Global Logistics, Amazon Air, Amazon Freight, and Amazon idle warehouse assets. Continuous Improvement:
We innovate, learn, and be curious, invent, and simplify our operating models to continually improve. Network Design:
We design our supply chain to enable scalability, sustainability, and resiliency, collaborating across Robotics Delivery & Packaging Innovation (RDPI) and confronting functional silos.

• Bachelor's degree or equivalent
• Experience developing operational processes and data insights
• 5+ years of people management experience
• 5+ years of experience with 3PL strategic transportation and warehouse sourcing
• Experience leading strategy for multi‑site logistics network
• Experience leading operations for a large logistics network

• Experience working and communicating with multiple stakeholders, C‑level executives, and cross‑functional teams

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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Location and Salary: USA, MA, N.Reading – ‑ USD annually