Principal UX Design Researcher, Industrial Robotics

Principal UX Design Researcher, Amazon Industrial Robotics

Job  |  Services LLC

Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We’re building revolutionary robotic systems that combine cutting‑edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world‑class teams pushing the boundaries of what’s possible in robotic manipulation, locomotion, and human‑robot interaction.

The Principal UX Design Researcher role is responsible for defining and evaluating the customer experience for our products from the Industrial Design perspective. You will work closely with designers, and your design research experience and design skills are required. You will help create and evaluate concepts by prioritizing research questions based on analysis of current knowledge, project goals, and identified risks.

You will identify the best methods with consideration for timeline and resources, and you should be able to take a creative and nimble approach while weighing potential impact to data quality. Your data analysis will determine key findings and recommendations and may point to the need for additional data. You will run a broad range of research programs to help align design and experience with user needs.

These programs will range from large contextual investigations to focused technology evaluations. You will be expected to work on multiple or overlapping projects that could require challenging methodologies, often in multiple or international locations, and often working with outside suppliers of research.

The ideal candidate will have excellent communication skills and the ability to translate data and findings into compelling written presentations and useful design inspiration. You will also act as a liaison to the Product Management, Digital User Experience, and Marketing groups to collaborate and coordinate our design research with the research other groups are doing. The goal is to leverage our findings in combination with traditional market research and business requirements to define compelling and successful digital hardware product experiences.

• Experience in quantitative and qualitative research
• Bachelor’s degree
• Expert in User‑Centered Design methodologies, including need‑finding interviews, contextual inquiry, heuristic analyses, user testing, and iterative design cycles
• Proven experience scoping and leading research programs, teams, and vendors
• Experience working closely with Industrial Design and Interaction Design disciplines
• Human‑Computer Interaction (HCI, or equivalent) research expertise in Social and Cognitive Sciences, applied to studying how people interact through and with computers and new devices
• Exceptional presentation, communication and collaboration skills, including proficiency in Microsoft Office products (PowerPoint and Word)

• Knowledge of Adobe Photoshop, Illustrator, InDesign, Flash, and other design tools at an advanced level
• Master’s degree or above in an advanced technical degree field
• Experience in Human Factor / Ergonomic design and test methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is – USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance and optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..