Inside Sales Representative - Strategic

Summary / Position

Purpose:

The Inside Sales Rep of Strategic Accounts supports strategic accounts through proactive outbound outreach, product upselling, project support, and issue resolution while carrying a defined revenue growth goal. This role partners closely with outside sales and internal teams to expand account penetration, drive incremental revenue, and deliver a high-quality customer experience.

Essential Duties, Functions and/or Responsibilities:

Drive revenue growth within assigned key accounts through upselling, cross-selling, and project-based opportunities

Focused on building relationships and cultivating business through key relationships developed

Conduct proactive outbound calls and email outreach to identify and develop new opportunities

Support customer projects from initial inquiry through completion

Assist with product selection, quoting, order management, and follow-up Collaborate with outside sales representatives, specialists, and internal teams

Maintain accurate CRM activity, pipeline, and account data Directly and indirectly responsible for product quality.

Other duties as assigned.

Performance Measures Revenue growth vs. assigned quota

Outbound activity and opportunity creation

Upsell / cross-sell conversion

Project opportunity execution

Customer satisfaction and retention

Education and/or Work Experience Requirements:

Bachelor’s degree in Business or related field is preferred2–5 years of inside sales, account support, or customer-facing experience (B2B preferred)
Proven ability to manage outbound sales activity and support revenue growth

Strong communication and problem-solving skills

Ability to manage multiple accounts and priorities

Experience using CRM systems (Salesforce or similar preferred)
Growth-oriented and proactive

Customer-focused with a commercial mindset

Detail-oriented and organized

Collaborative team player

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

This position requires applicants to be authorized to work in the US without sponsorship;
Test Equity does not sponsor applicants for work visas.

Test Equity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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