Enterprise CSM: Lead Adoption, Retention & Value
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Trustpilot is seeking a Senior Customer Success Manager in New York to own a portfolio of high-value customers. You will lead strategic onboarding, drive product adoption, and deliver measurable business value for executive sponsors.
You will ensure strong customer health, renewals, and advocacy while collaborating with cross-functional teams to capture feedback and influence product roadmaps. Strong communication and data-driven insight are essential.
This posting is for the Enterprise CSM:
Lead Adoption, Retention & Value role at Trustpilot, based in New York, NY, United States.
We are looking to fill the Enterprise CSM:
Lead Adoption, Retention & Value position at Trustpilot in New York, NY, United States.
The Enterprise CSM:
Lead Adoption, Retention & Value role at Trustpilot is now open for applications in New York, NY, United States.
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