Industrial Operations Coordinator

INDUSTRIAL OPERATIONS COORDINATOR

FULL-TIME | PERMANENT

SECHELT, BC | ON-SITE | RELOCATION REQUIRED

Tsain-Ko Group of Companies is the parent company of the shíshálh Nation’s economic development arm and is comprised of a number of corporations and limited partnerships carrying out its economic functions.

The Industrial Operations Coordinator (IOC) supports operational, dispatch, invoicing, payroll coordination, and accounting functions across multiple business entities. Reporting directly to the Chief Operating Officer (COO), the IOC serves as a key liaison between field operations, dispatch, accounting, payroll, and management to ensure documentation integrity, revenue continuity, payroll accuracy, and operational reporting efficiency.

Accounts Receivable & Revenue Coordination

• Support the full invoicing cycle, including waybill-to-invoice conversion and preparation of complete invoice packages with supporting documentation (including Heidelberg billing coordination).
• Manage weigh scale documentation and daily ticket organization.
• Enter and reconcile ticket data within operational tracking spreadsheets.
• Maintain accurate customer and project records.
• Track and maintain daily records of card, EFT, and cheque payments.
• Monitor documentation completeness to support AR statements, long outstanding account monitoring,
• and bank reconciliation requirements.

Accounts Payable Documentation Support

• Liaise with accounting regarding A/P documentation requirements.
• Support invoice matching and preparation of operational documentation tied to accounting entries.
• Ensure completeness and accuracy of supporting documentation prior to submission to accounting.

Dispatch & Delivery Coordination

• Provide structured backup support to dispatch operations when required.
• Coordinate deliveries by reviewing stock levels, requirements, and confirming shipment accuracy.
• Verify bills of lading, quantity discrepancies, and ensure accuracy of destination, route, rate, and timing.
• Maintain dispatch logs and system updates.
• Communicate proactively with customers regarding shipment status and respond to inquiries.

Operational Administration & Reporting

• Provide front‑line communication support (phone, email, in‑person, POS).
• Develop and maintain operational spreadsheets, trackers, and structured reporting tools.
• Maintain digital and physical documentation systems.
• Support preparation of mine, safety, progress, and financial reporting documentation.
• Maintain shift boss reports as required.
• Assist drivers with digital system learning and operational documentation processes.

Payroll & Timekeeping Coordination

• Serve as the central coordination point for Humi/HRIS time tracking and time‑off entries across Swansons and Spatlem.
• Review and verify time entries for accuracy and completeness.
• Coordinate collection and validation of physical timecards (where applicable), ensuring correct dates, hours worked, and supervisor/Shift Boss authorization.
• Follow up with supervisors and employees to resolve discrepancies or missing information.

• Diploma or Certificate in Business Administration, Accounting, Operations, or a related discipline.
• 2–5 years of experience in office administration, AR coordination, dispatch support, accounting support, or industrial operations environments.
• Experience working within a multi‑entity or industrial setting preferred.
• Strong accounts receivable documentation tracking and reconciliation skills.
• Proficiency with accounting/billing systems, HRIS/timekeeping platforms, and scheduling tools.
• Advanced Microsoft Excel skills, including reconciliation, analytics, and structured reporting.
• High attention to detail, particularly with financial and payroll‑related data.
• Strong communication skills suited to operational and industrial environments.
• Demonstrated understanding of internal controls and segregation of duties.
• Strong organizational discipline with the ability to manage competing priorities.
• Ability to handle confidential payroll and financial information with discretion and integrity.
• Valid Class 5 BC Driver’s License (or equivalent).
• Access to a reliable vehicle for travel between…