Office Manager

Note: This role is aligned to the school year schedule, with 2 weeks off at Spring Break and Christmas, and the months of July and August off as well

- 35-hours per week for 40-weeks per year

Insight Global is seeking an experienced Office Manager to support a professional union office representing educators in the North Vancouver School District. This is a highly autonomous, multifaceted role that serves as the operational backbone of the office, supporting elected leadership while independently managing daily administrative, logistical, and clerical functions. The ideal candidate is organized, self-sufficient, and comfortable operating in an environment where systems and processes may not be fully documented.

This individual must be confident managing competing priorities, handling confidential information with discretion, and remaining composed in high-pressure or high-conflict situations.

In this role, you will support the President and Vice-Presidents through scheduling, correspondence, and administrative coordination while independently managing the day-to-day operations of the office. You will oversee front desk operations, including answering and directing calls, greeting visitors, and managing mail and email correspondence. You will prepare, compose, format, and edit professional documents such as letters, memos, reports, and newsletters. You will coordinate meetings by preparing notices, agendas, and meeting packages, arranging light catering, recording minutes, and formatting final documentation.

The role also includes maintaining an accurate member database and associated files, organizing office resources, supporting membership applications, assisting with special events, and managing office supplies and equipment.

In addition, this position includes light bookkeeping responsibilities
, such as generating cheques and supporting basic financial administration, as well as occasional off-site errands as required. Throughout all responsibilities, you will uphold strict confidentiality and act with integrity when handling sensitive member information.

• 3+ years of experience in an administrative, office management, or executive support role
• Proven ability to work independently, manage ambiguity, and prioritize a varied workload
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Comfort managing front desk operations and coordinating meetings
• Proficiency with standard office software and tools (word processing, spreadsheets, email, document editing)
• Willingness to perform and learn light bookkeeping tasks, including cheque generation
• Ability to remain calm, professional, and diplomatic in stressful or high-conflict situations
• High level of discretion and professionalism when handling confidential information

• Experience maintaining or updating websites
• Familiarity with Mac-based systems
• Experience managing databases or inheriting systems from previous administrators