Assistant Store Manager | Outlet | BC

Overview   Your Opportunity at ARC’TERYX:
You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arc’teryx Vision, Purpose, and Values.
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.
You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team, and drive profitability through guest and team engagement. You are driven to pursue your own goals, both personally and professionally, and you give this same attention to your team and the business. You recognize that we create a better world, together.

Responsibilities   Leading a team in alignment with the Arc’teryx Vision, Purpose and Values
Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience
Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc’teryx and your leadership team
Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
Committing to, and delivering on, bold objectives both in store and in the community
Building brand presence and guest loyalty by upholding our company’s mission and values
Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
Empowering your team to use their best judgement in all guest service matters
Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business
Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future
Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement

Qualifications   You have 2-3 years of leadership and retail management experience
You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
You possess an entrepreneurial spirit and continuously evolve to achieve great results
You have a passion for service and delivering an exceptional experience for guests
Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit
You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
You effectively balance autonomy and collaboration
You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right
Your passion for leading is paralleled by your passion for getting outside and living it
Strong written and…