Executive Director
Job in
North Vancouver, BC, Canada
Listing for:
Sunrise Senior Living
Full Time
position
Listed on 2026-02-16
Job specializations:
-
Management
Program / Project Manager, General Management, Operations Manager, Healthcare Management
Job Description & How to Apply Below
JOB OVERVIEW
The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position.
At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.
RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Inspiring Others
Motivate individuals toward higher levels of performance that are aligned with the organization’s vision and values.Communicate a clear, customer focused vision, based upon a Resident Centered Model of care.Model a strong belief in mission, vision, and purpose.Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks.Guiding Team Success
Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style.Provide clear direction and structure for the team in order to support their success.Manage the talent selection process effectively by utilizing Sunrise best practices and resources.Embrace workforce diversity.Establish stretch but realistic team goals and motivates the team to work together to achieve them.Share important and relevant information with the team.Ensure consistent and timely orientation and ongoing training is delivered to team members.Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution.Promote the Employee Assistance Program (EAP) as a resource for team members.Research and resolve Hotline Call Reports timely and effectively.Coaching and Developing Others
Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities.Convey performance expectations and provide timely feedback to ensure performance standards are met.Hold effective one on one meetings with direct reports.Provide feedback and counsel on a continuous basis.Support team members’ career growth by having regular development-focused conversations.Utilize and promote Sunrise’s development programs as appropriate to prepare high-potential team members for future roles.Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions.Creating a Culture of Trust
Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust.Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently.Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions.Listen and respond with empathy.Treat people with dignity, respect, and fairness.Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys.Encourage disclosure and facilitate an open exchange of ideas.Advocate…
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