Sales Assistant

About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

The Sales Assistant supports the Sales & Marketing team in achieving occupancy and revenue goals while delivering a seamless and welcoming move-in experience. This role plays a key part in managing prospect data, coordinating move-in documentation and ensuring each new resident’s transition to Sunrise is smooth, organized and aligned with our shared values.

• Maintain and update the CRM lead tracking system with accurate prospect information
• Support sales goals by coordinating appointments, follow-up and required reports
• Prepare resident administrative files in compliance with Sunrise and state requirements
• Manage the move-in process, including paperwork, assessments and agreement signing
• Conduct resident orientation and review Welcome Packet on move-in day
• Coordinate suite readiness with Maintenance
• Communicate with families, physicians and internal teams to ensure all documentation is complete
• Facilitate Founders Club benefits (as applicable)
• Maintain confidentiality and follow OSHA and safety standards

Sales Assistant | Sales Support | Customer Service | CRM | Senior Living | Administrative Support

Pay Range: 24.80 - 31.00

This position is subject to applicable provincial employment standards.

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.

Explore opportunities at Sunrise and take the first step toward a fulfilling career where your work makes a meaningful difference.