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Front Desk Staff
Job in
Northampton, Hampshire County, Massachusetts, 01061, USA
Listed on 2026-06-15
Listing for:
Hampshire Regional YMCA
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
The ideal candidate for this role can build rapport well with others, enjoys engaging with people of all backgrounds, and has excellent problem-solving skills.
Job Duties:
Establish meaningful rapport and relationships with members
Administrative tasks relating to selling & managing memberships, registering people for programs, and assisting members in signing up for classes & pool time Fielding member requests & questions both in the facility and over the phone
Offering and guiding tours of the facility
Handling cash & credit card payments
Ensure that all who enter the building are checking in with the front desk
Must be at least 18 years of ageHigh school diploma or equivalent
Previous customer service experience required, at least 2 years preferred
Strong written & verbal communication skills
Experience with computers and database platforms required
Benefits include a free membership to the Y and the opportunity to participate in a 403(b).
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