Express Care Medical Director​/Pioneer Valley

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Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Express Care Medical Director - Mass General Brigham/ Pioneer Valley Qualifications Join our Community:
Full Time Express Care Medical Director/ Physician Opportunity – Pioneer Valley Region (Western), MA Mass General Brigham Medical Group (MGB MG) is seeking an experienced, Board-Certified Physician leader to serve as Medical Director, Express Care in the Pioneer Valley region of Massachusetts. This leadership role provides oversight of up to four Express Care centers across the Pioneer Valley region and plays a key role in advancing clinical excellence, operational performance, quality, safety, and strategic growth.

Join our team and enjoy a flexible schedule in a collaborative, team-based care environment with excellent compensation. This role offers the chance to apply your clinical skill set in a fast-paced setting, where you will care for a wide range of patients presenting with highly acute illness, injury, or in need of a procedure. The Medical Director will collaborate closely with physicians, advanced practice providers, and operational leaders to ensure the delivery of high-quality, patient-centered care while supporting the continued expansion and development of our Urgent Care network.

• Provide clinical leadership and oversight for up to four Mass General Brigham Medical Group Express Care locations.
• Partner with operational and clinical leaders to advance quality, patient safety, patient experience, and performance.
• Supervise and mentor Physicians, Lead APPs, and APPs.
• Support provider recruitment, onboarding, training, and professional development.
• Develop and implement clinical policies, protocols, and best practices.
• Monitor quality metrics, patient experience, and regulatory compliance.
• Contribute to strategic planning, service line growth, budgeting, and operational initiatives.
• Partner with Revenue Cycle and administrative teams to ensure documentation, coding, and billing compliance.
• Foster a culture of teamwork, continuous improvement, and clinical excellence.

• MD or DO from an accredited medical school.
• Completion of an accredited residency program.
• Board Certification in Emergency Medicine, Family Medicine, or Internal Medicine‑Pediatrics.
• Unrestricted Massachusetts medical license (or ability to obtain).
• Current DEA certification.
• Prior leadership experience in Urgent Care, Emergency Medicine, or ambulatory care settings strongly preferred.

Full-time (70% clinical) & (30% Administrative/leadership position). Opportunity for Hybrid work model with potential flexibility to provide clinical and administrative support across multiple locations. Monday through Friday schedule with occasional evenings, weekends, and extended hours as needed. Current Express Care locations include:
Northampton, Southampton, Amherst & Greenfield. Monday to Friday: 8:00am to 8:00pm Saturday & Sunday: 9:00am to 5:00pm

Join an integrated healthcare system recognized for its excellence in patient care, research, and education. As part of Mass General Brigham, you’ll benefit from:

• A competitive salary with a transparent and rewarding compensation plan.
• A comprehensive benefits package,…