Medical Assistant, Endocrinology & Diabetes- Northampton

Join Mass General Brigham as a Medical Assistant supporting our Endocrinology and Diabetes practice in Northampton. In this full-time, onsite role, you'll be an essential partner to providers, nurses, patients, and families—helping deliver thoughtful, coordinated care in a collaborative outpatient setting. This is an excellent opportunity for a skilled Medical Assistant who enjoys variety, values teamwork, and wants to contribute meaningfully to patient care every day.

As a Medical Assistant in this practice, you will work as a true clinical partner and have the opportunity to use the full scope of your education, certification, and experience. You'll rotate among a team of providers, gaining exposure to a range of patient needs while helping keep each visit organized, efficient, and patient-centered.

• Support efficient patient flow throughout the practice.
• Room patients and assist providers during examinations, procedures, treatments, and office visits as directed.
• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and coordination of care.
• Maintain neat, clean, organized, and safe patient care areas.
• Communicate with patients and families in a professional, compassionate, and friendly manner.
• Partner closely with nurses, providers, and administrative team members to support a positive patient experience.

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support certification preferred.
• 3-5 years of Medical Assistant experience with demonstrated proficiency in clinical and administrative responsibilities required.
• Ability to take vital signs, perform manual blood pressure readings, and collect blood samples and other specimens.
• Strong knowledge of medical terminology, procedures, protocols, HIPAA, and privacy standards.
• Comfort using electronic health record systems and medical office software.
• Excellent interpersonal, written, and verbal communication skills.
• Strong attention to detail, organization, prioritization, and adaptability in a fast-paced healthcare environment.

At Mass General Brigham, employees are our most important resource. We offer a comprehensive, contemporary, and competitive benefits package designed to support your health, financial well-being, professional growth, and life outside of work.

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!