Community Health Worker Administrative Assistant

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Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsible for greeting all guests, data collection, entry and reporting, inter and intra-office communications, scheduling, assistance with applications, clerical and other related duties/projects. When interacting with clients, this position will provide client-centered, culturally responsive, trauma-informed support/services, offer accurate information and referrals, and encourage positive prevention and risk reduction. Does this position require Patient Care? No

Welcome all visitors with a culturally responsive, trauma-informed, harm reduction approach.

• Maintain digital/physical files for multiple databases/paper files.
• Coordinate purchase orders.
• Manage inventory.
• Troubleshoot office equipment.
• Support staff with daily tasks.
• Coordinate client travel to health services and related services.
• Help schedule client appointments.
• Assist clients in completing paperwork and applications.

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Experience Experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ+ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility 1-2 years required

Experience with community-based, nonprofit, grant funded programs; community health; public health/human services; outreach; health equity 1-2 years required

Experience with essential administrative, organizational, and communication tasks to keep an office running smoothly 1-2 years required

• Knowledge of local resources that support social drivers of health - transportation, housing, food access, employment/education.
• Skilled in strength-based, people-first, harm-reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
• Bilingual (Spanish) preferred.
• Person with lived experience of populations served is a plus.
• Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
• Intermediate digital literacy required.

• Physical Requirements
• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occas...
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision
  - Far Constantly
• Vision
  - Near Constantly
• Talking Constantly
• Hearing Constantly
• Remote Type Onsite
• Work Location 2 Conz Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $17.71 - $22.76/Hourly
• Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay…