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Front Desk Receptionist

Job in Northampton, Hampshire County, Massachusetts, 01061, USA
Listing for: Pace Foot And Ankle
Full Time position
Listed on 2026-10-02
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Retirement Plans
  • Paid Time Off/Holiday Pay
  • Short-Term & Long-Term Disability
  • Life and AD&D Insurance
  • Health, Dental, and Vision Insurance
  • 401(k) matching

Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits.

Company Overview

At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching.

Job Summary

The Patient Representative works on improving the quality of the patient’s experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs.

Responsibilities
  • Registering patients into EMR system
  • Collecting Insurance information and scanning into the chart
  • Scheduling patient appointments
  • Collecting copays and any past-due balances
  • Greet patients professionally both in person and on the phone
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Effectively answering patient questions and concerns
Qualifications
  • High school graduate or equivalent required.
  • Excellent customer service and interpersonal skills.
  • General computer experience with data entry is required.
  • The ability to multitask effectively.
  • Medical insurance background preferred.
  • Knowledge of medical terminology is preferred.
  • Attention to detail
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