Hotel Operations Director
Listed on 2026-02-28
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Hospitality / Hotel / Catering
Hotel Management, Hospitality & Tourism, Guest Services, Event Manager / Planner
The Night Manager oversees all evening operations at our boutique hotel, ensuring exceptional guest service, smooth front desk operations, and overall property security from 3:00 PM until closing. This role serves as the primary point of contact for guests and staff during evening hours and is responsible for maintaining the hotel’s service standards and welcoming atmosphere.
Responsibilities include but are not limited to resolving guest concerns promptly and professionally, supervise evening staff and ensure adherence to hotel policies and procedures, oversee cash handling, billing accuracy, and daily reporting and ensure property safety and security throughout the shift.
Qualifications:- Previous hotel front desk or supervisory experience preferred
- Strong customer service and problem-solving skills
- Excellent communication and leadership abilities
- Flexible schedule, including weekends and holidays
This position is ideal for a hospitality professional who thrives in an intimate boutique setting and is passionate about delivering exceptional guest experiences.
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