Manager of Student Affairs Programs

Job Title

Reporting to the Associate Dean of Students, this position runs and generates content for programming and events for new students and families; directly manages budgets for the Dean of Students and Smith Life and Learning and has oversight of the Student Affairs budget overall; supports the work of the Dean of Students and Associate Dean of Students; and supervises the student affairs office staff.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Programming Development & Support (30%):

• Develop and improve departmental programs to support the transition of entering students and engage students and families in campus life.
• Conduct regular assessment of programs and services; present findings to department leadership.
• Hire and supervise student staff to plan and support programs. Lead student staff in the recruitment and training of student volunteers.
• Coordinate Student Affairs website edits and updates with appropriate departments.
• Serve as key strategist on matters pertaining to the development and implementation of transitional activities.

Event Management (30%):

• Coordinate with department liaisons, staff, faculty, and instructional staff to organize and promote events showcasing college services and academic programs.
• Act as liaison to Dining Services, Events Management, Facilities Management, and outside vendors to ensure programs are supported with equipment rental, event resources, and site setup.
• Create event schedules, marketing collateral, and website copy and publish through coordination with Communication & Marketing.
• Supervise each event's execution, responding to emergent issues as they arise.
• Occasionally support meeting logistics for Student Affairs.

Financial Management (30%):

• Manage departmental budgets, process paperwork related to expenditures and income, and provide regular updates about budget status to appropriate department heads.
• Oversee and report on procurement card expenditures for department principals.
• Act as the liaison to the Dean of the College Office & Controller's Office to ensure financial procedures are followed in alignment with institutional policy.

Office/ People Management (10%):

• Supports the day to day operations of the work of the Dean of Students, Associate Dean of Students and Student Affairs team (e.g., procurements, meeting logistics, calendar management)
• Manages one or more direct reports in regular and/or fixed term role(s)
• Accountable for hiring, development / coaching, and performance-related decisions with support from Human Resources
• Makes informed decisions impacting team and college including setting priorities, allocating resources, and problem-solving
• Effectively communicates expectations, provides feedback, and ensures alignment with department goals
• Addresses conflicts and challenges within the team to promote a positive work environment
• Formulates and implements policies and procedures
• Responsible for the effective functioning of the Student Affairs office.
• Other duties as assigned

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

MINIMUM REQUIRED Qualifications:

Associate's degree and 3-5 years of relevant experience or an equivalent combination of education and/or experience.

Experience working with individuals from diverse backgrounds.

Skills:

• Ability to organize and prioritize work with an eye on the larger scope of the Student Affairs functions.
• Manage multiple tasks/projects simultaneously; take initiative; resolve problems independently using good judgment, and work effectively with others in a collaborative environment.
• Have excellent verbal and written communication skills with demonstrated ability to be discreet and maintain confidentiality.
• Have the ability to communicate with all levels at the college and with outside constituents.
• Handle financial data accurately.
• Coordinate schedules and events efficiently.
• Work with Google Suite, Adobe Suite, Microsoft Suite, and proprietary higher education software effectively.
• Have a strong command of technology and how it can increase efficiency.
• Have a good sense of humor and the ability to manage and work with a variety of personality types and work styles.
• Proven experience working with diverse constituencies.
• A commitment to the core values of the college and the division.

In addition to a competitive benefits package, pay for this role is typically between $32.30 - $39.48 hourly covering the middle half of market compensation. Actual compensation will vary based on individual qualifications.

Position Type

Regular

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position. Be sure you have provided all attachments before submitting your application.

Review of applications will begin July 23, 2026.

Located in Northampton, MA,…