Director of Senior Services

Director Of Senior Services

One full-time vacancy: 35 hours per week Monday through Friday Grade J:
Hourly rate range: $37.82 - $49.19 Anticipated hiring hourly rate range: $37.82-$42.60 Proposed start date:
September 8, 2026

Definition:
This position is responsible for the building management of the Senior Center, the supervision of all staff, preparing and monitoring departmental budget, fundraising, grant writing, strategic planning, and program development; also responsible for management of City Tax Work-Off Program.

Essential functions:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Develops, plans, organizes and administers programs and services for senior citizens, including senior transportation program, counseling, information and referral, group activities, and volunteer recognition events while ensuring compliance with established City policies, legal parameters, and contractual requirements.
• In consultation with the Mayor, seeks, develops, prepares and administers grants from external funding sources to expand programs; maintains awareness of grant opportunities, prepares letters of intent to highlight goals and funding; writes proposals; attends interviews as necessary.
• Prepares and administers annual operating budget and submits reports as required to Massachusetts Executive Office of Elder Affairs; monitors spending within budget parameters; tracks units of service for annual State report.
• Manages, operates and utilizes My Senior Center software program.
• Maintains oversight of Senior Center building, including use; communicates and coordinates with Central Services for building maintenance and capital improvement requests.
• Supervises, directs, trains and coordinates duties of all staff members and numerous volunteers engaged in the various operations of the Senior Center.
• Coordinates City's "tax work off" program; determines eligibility for participation and placement of individuals into City/school departments. Monitors compliance by checking progress and hours worked.
• Serves as staff liaison to Council on Aging (COA); advises COA on department operations and policy issues and makes recommendations as needed.
• Attends monthly meetings of Council on Aging.
• Maintains certification in CPR, first aid, AED, Serv Safe and Allergen; maintains certification to receive criminal offender record information (CORI) relating to volunteers.
• Performs similar or related work as required.

Supervision received:
Under administrative direction, the employee works from policies, goals, and objectives; establishes short-range plans and objectives, departmental performance standards and assumes direct accountability for department results; consults with the supervisor only where clarification, interpretation, or exception to policy may be required or as requested by the supervisor. The employee exercises control in the development of departmental policies, goals, objectives and budgets and is expected to exercise whatever means are necessary to resolve conflict that cannot be addressed at the department level.

Supervision exercised:
The director is accountable for the direction and success of programs accomplished through others. Responsible for analyzing program objectives, determining the various departmental work operations needed to achieve them, estimating the financial and staff resources required, allocating the available funds and staff, reporting periodically on the achievement and status of the program objective; and recommending new goals. The director typically formulates or recommends program goals and develops plans for achieving short and long-range objectives;

determines organizational structure, operating guidelines and work operations; formulates, prepares and defends budget and manpower requests and accounts for effective use of funds and staff provided; coordinates program efforts within the unit and with other departments; delegates authority to…