Store Counter Sales

Northampton, MA, USA

Full time

R26_

We are so much more than a Parts Store and we are looking for great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and the go‑to person as soon as our customers enter our retail stores for all of their automotive needs.

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use parts knowledge to assist other NAPA team members in answering customer questions.
• Provide outstanding customer care and interactions with everyone who enters the NAPA Store.
• Bring customer focus and high energy to our fast‑paced stores.
• Welcome retail customers and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

• Valid driver's license.
• Previous experience in a parts store or automotive industry, or willingness to learn all things auto parts.
• High School Diploma or GED. Technical or trade school courses or degree helpful.
• Excellent verbal and written communication skills.
• Love for fast‑paced retail environments.
• Great listening skills and empathy for customers.

• Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• Customer‑centric mindset.
• ASE certifications.

• Competitive pay starting at $19.25 per hour, with pay progression within 12 months.
• Health insurance: comprehensive medical, dental, and vision plans.
• Retirement plan: 401(k) with company match.
• Paid time off: vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan, tuition reimbursement, professional development, and wellness programs.

• All candidates must be fully vaccinated against COVID‑19 prior to the start date unless an approved accommodation applies.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

Where permitted by applicable law, COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

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