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Retail Floor Lead

Job in Northampton, Hampshire County, Massachusetts, 01063, USA
Listing for: Grow Op Farms
Full Time position
Listed on 2026-08-05
Job specializations:
  • Retail
    Retail & Store Manager, Stocking
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below

Retail Team Lead

$19/hour plus tips | Full-Time

Location:

Northampton, MA

About the Role

We're looking for a hands-on leader to help run our sales floor day-to-day. You'll guide the team through busy shifts, keep operations running smoothly, and make sure every customer walks out happy.

Schedule:

Full-time; must be open to a flexible schedule including days, evenings, weekends, and holidays.

What You'll Do

  • Guide and support staff during peak hours
  • Coach and mentor team members on the floor
  • Recommend products and provide top-notch customer service
  • Handle cash transactions and oversee daily store functions
  • Help manage inventory levels, restocking, and product displays
  • Keep the store compliant with all state and company standards
  • Keep the retail space clean, organized, and presentable

What We're Looking For

  • Prior cannabis retail experience is a plus
  • 2+ years leading or supervising a team in retail or hospitality
  • Familiarity with Dutchie POS and METRC systems a bonus
  • Solid communication, organizational, and problem-solving abilities
  • Comfortable working in a busy, fast-moving setting
  • Must be 21 or older and meet all Massachusetts Cannabis Control Commission eligibility requirements
  • Excellent customer service and communication skills
  • Strong attention to detail and precise math skills
  • Well organized and comfortable multi-tasking
  • Able to stay composed and manage stress in a fast-paced setting
  • Must submit to and pass a criminal background check
  • Valid  authorization to work in the United States required
  • Knowledge of cannabis strains, edibles, extracts, and other current products a plus
  • Bilingual English/Spanish a plus

Work Experience

  • Budtending: 2 years (preferred)
  • Customer service: 2 years
  • Retail sales: 1 year

Perks & Benefits

  • $19/hour plus tips
  • Full-time schedule
  • Growth and advancement paths
  • Real leadership experience
  • Broad exposure to store operations, compliance, and inventory
  • Medical, dental, vision, and life insurance
  • Paid Time Off (PTO)

On the Floor

  • Fast-paced, high-traffic retail environment
  • Collaborative, team-first culture
  • Physically active role — must be able to stand and walk for up to 8 hours at a time, with occasional lifting

Fyre Ants is an equal opportunity employer and complies with all applicable employment laws.

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