Centralized After-Sales Support Specialist
Job in
Northampton, Hampshire County, Massachusetts, 01061, USA
Listed on 2026-08-20
Listing for:
The Granite Group
Full Time
position Listed on 2026-08-20
Job specializations:
-
Retail
Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below
Granite Group is seeking a CASST team member to support showrooms after a sale. The role involves order entry, status updates, and ensuring on-time deliveries across Granite Group branches. A Monday-Friday, full-time position offers customer-focused problem solving and coordination with branch warehouses.
High school diploma required; prior CS experience preferred. You will log orders in The Source, monitor payments, and respond to calls and emails from customers and sales staff.
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