Grocery Team Member Part-time - Northampton

Job Title:

Grocery Team Member

Location:

River Valley Co-op Northampton - Northampton, MA 01060

Position Type:
Part-time

Shift: Open availability (including evenings and weekends)

Hourly Salary: $20.00

Reports to:

Grocery Assistant Manager

Keep displays, coolers, and shelves fully stocked and provide prompt, friendly, courteous customer service in the grocery, bulk, and perishables departments.

• Stocking and Replacement Orders
  • Stock displays fully without overcrowding; face items on shelves.
  • Rotate older stock to the front, making space for new stock.
  • Pull short‑dated or low‑quality items and follow established procedures for recording and disposing of them.
  • Label items accurately with price tags or signs. Report price discrepancies to the appropriate staff.
  • Maintain stocking lists for later shifts. Notify buyers of out‑of‑stock.
  • Ensure that refill orders are placed to ensure regular replacement supply and adequate supply for special deals.
• Customer Service
  • Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary.
  • Lead customers to products whenever possible.
  • Offer suggestions for purchases and ways to prepare products.
  • Help customers place special orders.
• Receiving (provide backup)
  • Check deliveries to verify piece count; notify the buyer of discrepancies.
  • Check for damage and unacceptable quality; notify the buyer of discrepancies.
  • Help with unloading as needed.
  • Sign for deliveries with appropriate adjustments noted on the invoice and route the invoice to the buyer.
  • Rotate overstock into storage.
  • Update the stocking list as orders come in.
• Department Maintenance
  • Keep shelves, coolers, bins, and department items clean and orderly.
  • Remove trash promptly; sweep and mop the floor.
  • Keep department equipment in the assigned area, in working order.
  • Use equipment safely. Monitor cooler and freezer temperatures. Advise the Grocery Assistant Manager of equipment problems.
  • Participate in periodic inventory.
• All Staff Duties
  • Attend and participate in department and storewide meetings.
  • Perform other tasks assigned by the Grocery Assistant Manager.

• Open availability, including evenings and weekends.
• Ability to lift 50 pounds continuously.
• Manual dexterity with department equipment.
• Ability to handle multiple demands.
• Experience serving the public.
• Familiarity with natural foods.
• Regular, predictable attendance.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functional job duties.

River Valley Co-op is an equal opportunity employer encouraging excellence through diversity.