Workforce Development Adult Career Navigator Job Northampton area,Massachusetts USA,Social Work

Description

DEPARTMENT:
Youth & Workforce Development Programs

POSITION TITLE:

Adult Career Navigator

LOCATION:

Greenfield/Northampton

STATUS:
Non-Exempt

SUPERVISOR:
Economic Stability Coordinator

POSITION SUMMARY:

The Career Navigator develops compassionate and respectful relationships with participants using a strengths-based, goal-oriented approach. The Career Navigator provides outreach, case management and support to people over 18 and over who are involved with the criminal justice system and working towards their next steps in training and employment and supports them to overcome barriers to those goals. Additionally, they develop relationships with employers throughout the region to support participants in securing full-time employment.

The Career Navigator assists in resume and cover letter development, interview skills and conducting job search. Additionally, the Career Navigator is responsible for administrative tasks including maintaining case notes, data entry, document collection, and ensuring that program standards are maintained.

ESSENTIAL RESPONSIBILITIES:

Provide individual support/case management to approximately 15-20 participants

Work with participants to complete assessments, establish and support progress of their goals

Build relationships and attend meetings with community partners, area coalitions, and non-profit organizations

Serve as a liaison to coordinate services and opportunities for participants

Work in partnership with other Youth & Workforce Development staff to plan and coordinate opportunities to support interdepartmental integration services and activities across programs

Communicate regularly with supervisor to maintain weekly work schedules and locations in Outlook calendar

Complete all required paperwork, data collection and case records as required

Remote work available complying with the agency’s policy.

Required to travel regularly throughout the Youth and Workforce Development Programs service area, to other Community Action sites and service locations, and occasionally out of the service area

Follow guidelines, procedures, and policies of the program contract, of Youth & Workforce Development Programs, and of Community Action

Attend weekly supervision with supervisor, create professional development goals and attend professional development trainings

Respond clearly and timely to emails, chats, and complete required work documents within established timelines

Attend regularly scheduled team meetings, mandatory agency training, and participate in professional development activities.

Maintains strictest confidentiality

Perform other reasonable duties as assigned by the supervisor, director or designee

This does not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency.

Requirements QUALIFICATIONS/SKILLS

We invite individuals with lived experience who are part of communities that?have?been historically?denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include,?but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and?persons adversely impacted by multigenerational?poverty or?other?inequality.???

The ideal candidate will demonstrate the following competencies:

Interpersonal communication – verbal and written
Conflict resolution, problem-solving, establishing priorities, navigating change
Judgement and decision-making
Practiced organizational skills and attention to detail
Openness to understanding participants as experts of their own varied experiences and identities
Skillful relationship building with participants, staff, and community members
An understanding and willingness to talk about issues using an approach that is positive, engaging, accessible, and inclusive, such as Positive Youth Development and harm reduction
A balance of initiative to work independently and collaboration to work with others
Understanding and willingness to learn data capture and tracking methods
Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.

Key Knowledge and

Experience:

Knowledge of social services, advocacy, and navigating resources
Knowledge of Franklin and Hampshire counties and North Quabbin regional…