Events Coordinator

The Lygon Arms is a historic hotel in the heart of Broadway, offering 86 bedrooms, beautiful gardens and a warm, welcoming atmosphere for guests and team members alike.

• £31,930 annual salary
• Annual service charge, circa £3.5k (non-contractual)
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

We are looking for an organised, enthusiastic, and customer-focused

Events Coordinator to join our team. This is an exciting opportunity for someone who enjoys creating memorable experiences and thrives in a fast-paced hospitality environment.

As Events Coordinator, you will be responsible for planning, coordinating, and delivering a variety of events, including weddings, conferences, private celebrations, and corporate functions. You will act as the main point of contact for clients, ensuring every event is planned and executed to the highest standard.

• Coordinate weddings, meetings, conferences, and special events working closely with the Wedding and Events Manager, Central Events and operational departments
• Build strong relationships with clients and understand their event requirements.
• Conduct venue show rounds and attend client meetings.
• Prepare event details, function sheets, and contracts.
• Liaise with operational departments to ensure seamless event delivery.
• Ensure all event administration is completed accurately and efficiently.
• Provide exceptional customer service throughout the planning process.
• Upsell additional services and maximise event revenue opportunities.
• Support event delivery on the day to ensure client satisfaction
• Conduct post event follow ups, gathering feedback, maintaining client relationships and supporting final invoicing and administration.

We are looking for someone who:

• Has previous experience in events, hospitality, sales, or customer service.
• Is highly organised with excellent attention to detail.
• Has strong communication and relationship-building skills.
• Can manage multiple projects and deadlines simultaneously.
• Is confident using IT systems and completing administrative tasks.
• Has a positive, proactive, and professional approach.
• Works well independently and as part of a team.