White Goods Engineer PAS

White Goods Engineer – Field Service – Northampton

Up to £50,000 OTE

£1,500 Sign‑On Bonus | Van, Bonus & Much More

Location: Northampton and surrounding areas

Job Type: Full‑Time, Permanent

Salary: £27,000 – £36,000 basic + uncapped bonus (OTE up to £50,000+)

Sign‑On Bonus: £1,500 available for new starters

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods – washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens – directly in customers’ homes across Northampton and surrounding areas. You’ll use your expertise and product knowledge to deliver professional, high‑quality repairs, supported by our regional field service teams.

• Diagnose and repair at least four core domestic appliances in customers’ homes
• Deliver excellent customer service during on‑site visits
• Use intuitive software to manage your day, order parts and access job information
• Maintain Pacifica's high standards in professionalism, reliability and safety

• Minimum 2 years’ experience in the white goods repair sector in a field‑based capacity
• Up‑to‑date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
• Full UK manual driving licence (max 6 points)

• Competitive basic salary: £27 000 – £36 000 (based on experience & skill set)
• Uncapped performance bonus – OTE up to £50 000+
• £1 500 sign‑on bonus
• Modern company van with fuel card and optional private use
• Tools, uniform, PPE and tablet provided
• Ongoing training including manufacturer‑led and City & Guilds Assured courses
• Up to 33 days’ holiday including bank holidays
• Company pension and Death in Service benefit (3× salary)
• Employee perks:
  Free Multi‑Appliance Protection for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
• Daily parts delivery to a secure by‑box near your home
• Monday to Friday working hours (approx. 9am–5pm) with pre‑planned routes
• Market‑leading job management software

Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

To keep households running while protecting the environment.

To care for our customers' appliances for a more sustainable world.

Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign‑on bonus.