RQ– Multi Task Plumber

Work Pattern: Mon – Fri 8am – 4pm

PAYE Pay Rate: £16.23 – £18.35 per hour

To carry out property inspections, diagnose faults and undertake repairs, installations and maintenance across council-owned housing stock and associated buildings. The role requires a qualified tradesperson with additional skills across other trades to deliver a high-quality, efficient and customer-focused repairs service while ensuring compliance with health and safety regulations.

• Inspect properties and diagnose faults, determining the repairs required and estimating materials and completion times.
• Carry out repairs, installations and maintenance using core trade skills and additional skills across other trades.
• Make properties safe through temporary repairs where a full repair cannot be completed immediately.
• Arrange appointments with tenants and explain the work required, expected duration and any disruption.
• Coordinate with other trades and specialist contractors to ensure repairs are completed effectively.
• Keep tenants and managers updated on progress and report any issues affecting completion.
• Maintain tools, equipment, vehicle checks and stock levels to ensure materials are available.
• Complete work records and administrative tasks using the technology and systems provided.
• Follow health and safety procedures, including safe handling of materials and chemicals.
• Participate in out-of-hours call-out rotas and respond to emergency repairs when required.

• Property Repairs & Maintenance:
  Complete repairs, installations and maintenance across residential properties and associated buildings.
• Multi-Trade
  
  Skills:
  
  Undertake tasks across different trades beyond the candidate’s core trade where competent.
• Property Inspections & Fault Diagnosis:
  Identify defects, assess repair requirements and determine appropriate solutions.
• Health & Safety Compliance:
  Follow safe working practices, including COSHH, asbestos awareness, fire safety and working-at-height procedures.
• Customer Service:
  Communicate professionally with tenants, respecting their homes, privacy and dignity.
• Workload Management:
  Organise work independently, meet deadlines and use time and materials efficiently.
• Trade Coordination:
  Work collaboratively with colleagues and specialist contractors.
• Materials & Stock Management:
  Maintain supplies, source alternative materials where necessary and keep tools and equipment secure.
• Emergency Repairs:
  Carry out temporary make-safe repairs and participate in out-of-hours call-outs as required.
• Record Keeping & IT
  
  Skills:
  
  Maintain accurate work records and use Microsoft Word, Excel and Outlook.
• Vehicle Safety:
  Drive a company vehicle safely and complete daily vehicle maintenance checks.
• Continuous Professional Development:
  Keep trade skills, materials knowledge and regulatory awareness up to date.

• Trade
  
  Qualification:
  
  City & Guilds or NVQ qualification in a relevant trade.
• Driving Licence:
  Full, clean and valid driving licence.
• Multi-Trade
  
  Experience:
  
  Experience undertaking tasks across trades outside the candidate’s core trade.
• Customer Service:
  Experience in a customer-facing role.
• Communication:
  Good communication and interpersonal skills.
• Health & Safety:
  Knowledge of safe working practices and relevant safety requirements.
• Service Delivery:
  Commitment to providing a high-quality, value-for-money repairs service.
• Time Management:
  Ability to meet deadlines and organise workloads effectively.
• Teamwork & Initiative:
  Ability to work independently and collaboratively.
• Physical Fitness:
  Able to undertake lifting, walking and work in adverse weather conditions, with potential exposure to chemicals, odours, dirt and dust.
• IT
  
  Skills:
  
  Working knowledge of Microsoft Word, Excel and Outlook.
• Professional Development:
  Willingness to maintain and update trade skills and knowledge.