Job Description & How to Apply Below
Permanent Full-Time w/Benefits (37.5 hours/week)
Comp NBIH #
Existing Vacancy
Salary Range $47,242.97 to $50,875.50 annually
Under the direction of the Director of Indigenous Primary Care of the North Bay Indigenous Hub (NBIH), this position will be responsible to assist in the delivery of administrative and clerical support by ensuring efficient operation of the health care office through a variety of tasks related to organization and communication and is responsible to manage confidential and time sensitive material.
The successful candidate must have experience with customer services, patient bookings, managing confidential and time sensitive material, a keen awareness of resources, adherence to policy and practice and support the implementation of NBIH service delivery model.
QUALIFICATIONS
Post-secondary diploma in Medical Office Administration and a minimum of one year of experience in office administration; or
A minimum of five (5) years of recent and relevant work experience in a health care office setting
Demonstrated excellent customer service, organizational and communication skills
Direct experience with client scheduling; electronic medical record experience
Demonstrated time management skills with experience in prioritizing tasks in an effective manner
Excellent interpersonal skills, problem solving abilities and conflict resolution skills
Demonstrated knowledge of privacy and security requirements for personal health information
Proficient computer experience in Microsoft Office applications including MS Word, Excel, Access, PowerPoint and Outlook as well as Teams
Ability to work within PHIPA legislative guidelines
Ability to work effectively and liaise with other agencies and the general public within and outside the community in a professional manner
Ability to work in a manner respectful of First Nations culture, values, and beliefs
Ability to protect the personal health information of clients and maintain high degree of confidentiality
Ability to operate office equipment such as scanner, fax, photocopier
Ability to work with minimal supervision
Fluent in Ojibway or Cree language is an asset
Valid Ontario Class G Driver's License and access to a reliable personal vehicle
Proof of completion or willing to obtain upon employment:
Privacy training
Occupation Health and Safety
Workplace Hazardous Materials Information Systems (WHMIS) training
Current First Aid and CPR with AED
Cultural safety training
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of privacy and security requirements for managing personal health information
Excellent written and oral communication skills
Excellent interpersonal skills, problem solving abilities and conflict resolution skills
Excellent time management, organizational and administrative skills
Ability to work within PHIPA legislative guidelines
Ability to work effectively and liaise with other agencies and the general public within and outside the community
Ability to work in a manner respectful of First Nations culture, values, and beliefs
Ability to protect the personal health information of clients and maintain high degree of confidentiality
Ability to operate office equipment such as scanner, fax, photocopier
Ability to act professionally and work with minimal supervision
Ability to work as an inter-professional team member
Ability to work flexible hours
Must have a valid Ontario Class G driver’s license
A current Criminal/Police Records Check and Vulnerable Persons check is a requirement for this position.
Qualified applicants are invited to submit a letter of interest, resume and three (3) current references to:
Ashley Patey - Human Resources Manager
3-B Maang Road, Nipissing First Nation, North Bay, ON P1B 8G5
T:
Please submit your resume for consideration by Monday, July 20, 2026, at 4:30PM.
Miigwech to all who apply. Only those selected for an interview will be contacted. Preference will be given to qualified Indigenous applicants. However, the position is open to all applicants.
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