Court and Client Representative

$29.53 - $34.75 Per hour
* * Indicates the salary listed as per the OPSEU Collective Agreement.

Take pride in serving the public and delivering accessible, fair and timely court services
Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

Take pride in serving the public and delivering accessible, fair and timely court services
Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

About the job
Working in court administration is dynamic and exciting – every day is different. You can expect to:

work with and support judges, lawyers, the public and justice system participants

work both in the courtroom and at the court office

manage court records, receive and draft court documents and review legal documents

support online, hybrid, and in-person hearings and use court recording equipment

guide the jury selection process and manage court materials

Visit our Become a court and client representative page for more information on the role.

What you bring to the team
Mandatory requirement

You can type at least 30 words per minute

Additional requirements:

available to work an irregular schedule, including on weekends and holidays

willing to travel to different courts by air or car

licensed to drive in Ontario

Technical skills

apply guidelines, procedures, policy, legislation and regulations to your work

adapt and learn new skills and digital processes

troubleshoot basic issues with computer equipment and seek technical support when necessary

host court proceedings using online meeting software

search for information and enter data in computer programs and databases

Communication and client service skills

provide exceptional customer service

communicate confidently and effectively when you write and speak

work with complex information and explain it clearly to the public

pay close attention to detail when completing written tasks

Problem solving and judgement skills

take initiative to identify issues and recommend or implement solutions

apply good judgement in challenging situations

be discreet and keep sensitive information private

Planning and organizational skills

prioritize tasks to meet deadlines and adjust when plans change

work on your own or with a team

Cash/Payment skills

use a cash register to receive payments

calculate fees, collect and balance daily transactions

complete a daily record of received payments

Don't meet every qualification?
If you're excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate! Once in the position, you will receive comprehensive training.

What we offer

We offer a unique opportunity to make a real difference in people's lives, working both in and out of the courtroom.

You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.

You will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

a career that can grow across ministries and job functions

flexible learning and developmental opportunities, including education and mentorship programs

a modern, friendly and accessible physical work environment

many employee networks offering support…