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Bilingual Customer Advocate — Community Outreach & Support
Job in
Northborough, Worcester County, Massachusetts, 01532, USA
Listed on 2026-06-26
Listing for:
National Grid
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
National Grid is hiring a Bilingual Customer Advocate for our Northborough, MA office. This hybrid role involves supporting vulnerable customers and collaborating with advocacy organizations.
The ideal candidate will have a Bachelor's degree and at least 3 years in customer service, along with proficiency in English and another language. Regular travel will be required for community engagement across Massachusetts.
The salary range for this position is $76,000 to $89,000 annually, depending on experience.
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