Veterinary Client Care Lead & Shift Coordinator
Job in
Northborough, Worcester County, Massachusetts, 01532, USA
Listed on 2026-07-30
Listing for:
Banfield Pet Hospital
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Banfield Pet Hospitals is seeking a Shift Lead to perform Client Service Coordinator duties and provide leadership across all shifts. The role supports Practice Manager and COS, guiding paraprofessional staff and ensuring strong client communication and hospital productivity.
Responsibilities include promoting services, managing client/pet flow, educating clients on wellness plans, and maintaining records while prioritizing safety and quality care.
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