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Front End Lead Elevating Member Experience & Team
Job in
Northborough, Worcester County, Massachusetts, 01532, USA
Listed on 2026-08-02
Listing for:
bjswholesaleclub
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk
Job Description & How to Apply Below
BJ’s Wholesale Club in Northborough, MA is seeking a Front End Lead to supervise frontline staff in the absence of the Front End Manager. You will coach, teach and develop teammates to deliver first-rate member service and seamless front-end operations.
You’ll drive membership programs and key metrics, ensure policy compliance, and maintain a safe, positive member experience. This role emphasizes leadership, communication and teamwork in a fast-paced club environment in Northborough, MA.
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