Practice Manager - Northborough

VETERINARY Practice Manager

Employment Type:

Full-Time

This posting will remain open for a minimum of two weeks from the position posted date.

The pay range for this role is $70,204 - $101,406 annually. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment.

Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and Pet Smart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services.

You will also be responsible for:

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off and managing continuing education needs.

The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes itionally, our Practice Managers have:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know-how.

We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.

• Comprehensive Medical, Dental, and Vision Insurance:
  Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth):
  Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Paid Time Off and Holidays:
  Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
• Top-Tier Mental Health and Wellbeing Resources:
  Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company-paid) & Supplemental Life Insurance:
  Protect your loved ones with our company-paid Associate life insurance and have the…