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Retail Customer Service Associate Full Time
Job in
Northborough, Worcester County, Massachusetts, 01532, USA
Listed on 2026-08-04
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-08-04
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Deliver superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner;
Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary;
Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols;
Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures;
Monitor member and visitor traffic entering and exiting the club; respond to Electronic Article Surveillance (EAS) alarms according to established procedures
Position Requirements
10+ Years
work experience
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