Key Account Manager

Overview

The Key Account Manager is primarily responsible for growing wallet share and/or continuing to build customer lifetime value with key strategic accounts. In addition to growing share, another important focus of this role will be to drive demand generation through identifying areas of business development, selling downstream with channel partners, and delivering commercial insights that drive demand for Metrie products and services.

The individual should both build strong relationships and become a trusted advisor with key influencers and decision makers to bring added value to our Channel Partners.

The Key Account Manager will report directly to the Sales Manager of the region.

The ideal candidate will be based in or near the Boston area with the ability to travel throughout the state. Travel may account for up to 50% of the role.

• Achieve financial and customer targets by driving sales and margin growth and improving the overall relationships with customer accounts.
• Actively engage relevant stakeholders to generate interest in Metrie products/services, create demand, and help Channel Partners convert and service demand.
• Create and execute strategies to increase the sustainable profitability and drive top and bottom-line growth of accounts.
• Act as a brand advocate by managing the Metrie brand touch points to drive brand value and awareness; leveraging an insight-driven, customer-centric approach (i.e., Challenger Selling) to generate awareness and interest for Metrie products/services among targeted Channel Partners.
• Contribute to the delivery of quarterly and annual sales results that meet or exceed the region targets.

We would love to hear from you if you have:

• Door experience
• Bachelor’s degree or equivalent work experience within the building products, interior finishing, construction, architect, interior design, or other related fields preferred
• Love to work in an outside sales environment
• Experience in dealing with purchasing agents, senior buyers and small business owners
• You have a passion for customer service and enjoy building rapport with prospective and existing customer
• You are passionate about learning, growing your knowledge and skills and have strong analytical skills.
• Values matter to you. You bring your true self to work and live by ours values – passion, respect, integrity, collaboration, and excellence.
• You demonstrate exceptional verbal and written communication skills
• You have excellent organizational skills and effective time management to succeed in a fast-paced environment
• You are proficient in web-based computer systems (SAP, Hub Spot and Microsoft Office Suite
  - Teams, Outlook, PowerPoint, Excel)
• You have a valid driver’s license for business travel purposes.

• A collaborative work environment with a clear strategy and goals
• A competitive base salary, profit-sharing program and sales incentives
• Comprehensive benefits package - medical, dental, eye care and life insurance
  - Benefits start first of the month following hire
• 401k Retirement Savings Plan
  - Up to 4% match, 100% vested after 6 months
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
• Development opportunities
  - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth
• Family-oriented culture, focused on putting our people first