Senior Corporate Trainer

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Full Time Professional Main Office, Northborough, MA, US

6 days ago Requisition

Salary Range: $85,000.00 To $ Annually

SUMMARY

The Sr. Corporate Trainer is responsible for designing, developing, and delivering effective training programs that support sales performance, product knowledge, dealer readiness, and overall commercial success. This role supports internal sales teams, dealer representatives, service technicians, and other commercial partners through onboarding, product training, clinical education, competitive positioning, and ongoing skill development. The Sr. Corporate Trainer will report to the Vice President, Customer Engagement and will work closely with cross-functional leaders to ensure training programs are practical, engaging, current, and aligned with business objectives.

ESSENTIAL DUTIES

Training Strategy & Sales Enablement:

• Develop and execute a scalable training strategy that supports sales goals, product launches, market opportunities, and commercial priorities.
• Partner with sales leadership, product management, marketing, clinical, and customer engagement teams to identify training needs, knowledge gaps, and opportunities to improve sales readiness.
• Develop and deliver training that equips dealer representatives and service technicians to effectively sell, support, and service company products.
• Provide ongoing education and tools to help dealer and service partners understand product features, clinical value, competitive advantages, and customer-facing messaging.
• Support field training, dealer meetings, distributor events, and other partner-facing learning opportunities as needed.

Content Development & Training Delivery:

• Create engaging, practical training materials, including sales playbooks, product guides, presentations, micro-learning, role-playing exercises, objection-handling tools, webinars, videos, and LMS content.
• Translate technical, clinical, and product information into clear, sales-relevant learning content that can be easily understood and applied by different audiences.
• Deliver live, virtual, and blended training sessions for internal sales teams, dealer partners, service technicians, distributors, and other key stakeholders.

Onboarding & Ongoing Development:

• Lead onboarding programs for new sales hires focused on product knowledge, company messaging, clinical insights, sales process, CRM usage, and customer engagement expectations.
• Build ongoing learning paths, certifications, refresher trainings, and role-specific development programs for inside sales, field sales, DSO, dealer, and management audiences.
• Develop just-in-time training solutions to address performance trends, product updates, competitive changes, customer questions, and feedback from the field.

Cross‑Functional

Collaboration:

• Serve as a key liaison between sales, marketing, product management, clinical, customer engagement, and leadership teams to ensure training materials are accurate, current, and aligned with company messaging.
• Support product launches by preparing go‑to‑market training materials, launch readiness tools, product positioning, competitive talking points, and training schedules for internal and external commercial teams.

Training Measurement & Continuous Improvement:

• Measure training effectiveness using learner feedback, completion rates, knowledge checks, certification results, LMS engagement, CRM activity, sales readiness indicators, and other relevant KPIs.
• Use data and feedback to refine training content, improve learning paths, recommend process improvements, and strengthen overall sales enablement programs.

Success in this role looks like:

• Sales and dealer teams are confident, prepared, and equipped to communicate product value effectively.
• New hires experience a structured, practical onboarding program that accelerates readiness.
• Product launch training is delivered on time and supports clear, consistent messaging across commercial teams.
• Training programs are continuously improved based on feedback, business…