Field Service Engineer

Matec Instrument Companies, Inc. seeks a Field Service Engineer/Technician to install, calibrate, and maintain advanced ultrasonic and acoustic measurement systems used for non-destructive testing and materials characterization. In this field-based role, you'll troubleshoot complex instrumentation, perform preventive maintenance, and support system upgrades for industrial, academic, and government customers. You'll collaborate with Matec's engineers and scientists, provide on-site training, and contribute to innovative, high precision solutions deployed worldwide.

Travel to customer sites is required.

Responsibilities

• Install, calibrate, and service ultrasonic and acoustic measurement systems at customer sites
• Perform troubleshooting, diagnostics, and repairs on complex instrumentation and transducers
• Conduct preventive maintenance and system upgrades to ensure optimal performance
• Train customers on proper system operation, safety, and basic troubleshooting
• Document service activities, test results, and configuration changes accurately
• Collaborate with internal engineering and R&D teams to resolve technical issues and improve designs
• Support system commissioning, acceptance testing, and field validation
• Provide remote technical support and guidance to customers as needed
• Maintain tools, test equipment, and service documentation in ready condition
• Travel to industrial, academic, and government customer locations as required

Required Skills

• Field service and on-site customer support
• Ultrasonic and acoustic measurement systems
• Non-destructive testing (NDT) fundamentals
• Electronic troubleshooting and repair
• Mechanical assembly and alignment
• Use of oscilloscopes and signal analyzers
• System installation, calibration, and commissioning
• Reading electrical and mechanical schematics
• Technical documentation and reporting
• Customer training and communication