Float Relationship Banker

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Whitinsville, MA, US

16 days ago Requisition

Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the Uni Bank delivery process and product knowledge to develop customer relationships by performing the following essential duties.

• Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty.
• Serve as customers' single point of contact on all Uni Bank products and services.
• Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies.
• Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met.
• Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with Uni Bank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies.
• Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds.
• Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.
• Takes consumer loan applications with a focus on cross‑selling other bank products and services.
• Retains existing customers and develops new customer relationships.
• Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management.
• Proactively resolves customer complaints.
• Works in a team setting on various projects including employee contests, sales programs, etc.
• Adhere to established standards, policies and procedures.
• Deliver strong community visibility.
• Participate in community and networking events
• Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures.
• Other duties as assigned.

• High school diploma or equivalent required;
  Associate’s Degree preferred.
• Experience with cash handling, customer service, and sales required.
• Previous experience retail banking preferred.
• Must have strong verbal, written, math, customer service, sales, PC and operational skills.
• Ability to work independently and in a team environment.

Uni Bank is committed to fair, competitive, and market‑informed pay for our employees. The estimated base hourly rate for this position is $21.00/hr to $25.00/hr final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer.

This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

Participant in E-Verify