Circulation Coordinator, Whitinsville Social Library; Northbridge

Circulation Coordinator, Whitinsville Social Library (Northbridge)

The Town of Northbridge seeks candidates to fill a full-time Circulation Coordinator position at Whitinsville Social Library.

• Organizes, directs, oversees, and participates in the operations of the Circulation Desk, including supervising and training all library staff assigned to the Circulation Desk.
• Performs duties at the circulation desk including charging and discharging books, assists patrons, answers the phone, provides ready reference and readers’ advisory services, and issues library cards.
• Resolves problems relating to the circulation of library materials, including damaged, overdue, or missing items, and holds.
• Assists the Library Director and Youth Services Librarian with cataloging and processing new materials.
• Catalogs and maintains the museum pass, periodicals and hotspot collections.
• Supervises department staff in readers’ advisory services for adults, including book discussion groups.
• Assists in managing the circulating collection, including weeding and selection.
• Manages statewide and out-of-state interlibrary loan.
• Attends and actively participates in library and local library network meetings as required or appropriate.
• Develops and maintains Homebound Delivery Program.
• Acts as a supervisor to library volunteers assigned to collection maintenance.
• Assists with the maintenance of the library’s webpage, discovery platform, event registration and museum pass reservation platforms, and social media accounts.
• Communicates with library staff and patrons via email, phone, and in person.
• Performs all opening and closing procedures in the absence of a Senior Library Assistant.
• Adheres to and enforces Library policies and patron privacy standards.
• 35 hours per week. Weekly schedule to include a minimum of one evening per week, plus a minimum of one Saturday per month, year‑round.

• Bachelor’s degree. Three to five years of progressively responsible library experience including supervisory experience.
• Professional working knowledge of the principles, practices, and techniques of contemporary public library operations, methods, and procedures, and complete familiarity with automated library systems and related applications.
• Knowledge of standard office procedures, practices, forms, and equipment.
• Computer knowledge including Google Workspace, ILS, and library databases and apps.
• Able to work effectively with minimal supervision.
• Great social, interpersonal, and communication skills. Has proactive problem‑solving skills.

• Master of Library Science from an ALA accredited program.
• Knowledge of Evergreen ILS, Assabet Interactive, Aspen Discovery, Wordpress, Beanstack, Clio, Com Cat, Canva, and Libby.
• Experience working with the public at a library Circulation Desk.

Grade 7, non‑exempt. Includes benefits.

Full Time

BA/BS

$27.87/hour

Town of Northbridge requires a CORI check, pre‑employment physical, and drug test before employment.