Medical Secretary - Northbridge Rehab Site

Exemption Status:

Non-Exempt

Hiring Range:

$16.54 - $29.76

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Friday, Monday, Thursday, Tuesday, Wednesday

Scheduled

Hours:

6:45-7 Clinic open

Shift:

2 - Evening Shift, 9 Hours (United States of America)

Hours:

40

Cost Center:

26000 - 3887 Northbridge Physical Therapy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

This position performs secretarial and administrative support services for assigned medical office, clinic, or patient exam/testing area. Requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Interfaces with medical and administrative staff, patients, and visitors.

• 1. Greets patients and/or visitors. Answers phone calls promptly and provides information or refers matters to appropriate resource.
• 2. Registers patients for each patient visit, utilizing computer-based patient registration/scheduling system. Obtains all necessary paperwork from each patient during the registration process. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
• 3. Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information into a computer-based system.
• 4. Schedules new and recurring visits with patients. Records daily schedule of visits and charge code information into the patient scheduling/billing system. Contacts patients to fill vacancies in clinical team's schedules. Makes appointment reminder phone calls in advance of appointments and follows up with no-show, cancelled, or bumped patients.
• 5. Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit. Maintains orderly medical records and closes out medical record at the end of treatment. Coordinates retrieval of medical records.

License/Certification/

Education:

Required:

• 1. High School diploma or equivalent
• 2. Specialized medical secretarial/medical office training

Experience/

Skills:

Required:

• 1. Proficient in MS Office applications
• 2. Knowledge of medical office practices and medical terminology
• 3. Good customer service and communication skills
• 4. Ability to use a computer-based patient scheduling/record/billing system
• 5. Strong attention to detail
• 6. Ability to read, write, and speak clearly in English

Preferred:

• 1. Minimum one (1) year of medical secretarial/administrative support experience
• 2. Knowledge of EPIC

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The…