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Sales Process Specialist
Job in
Northbrook, Cook County, Illinois, 60065, USA
Listed on 2026-01-12
Listing for:
UL Solutions
Full Time
position Listed on 2026-01-12
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
- Serve as primary post-sales contact for Testing, Inspection & Certification (TIC) customers
- Coordinate onboarding, implementation, and ongoing relationship management
- Collaborate with internal teams to ensure issue resolution and customer satisfaction
- Support renewal strategies and identify upsell opportunities
- Maintain customer trust and transparency, channeling feedback to internal teams
- Use CRM and MS Office tools to track and manage customer activity
- High school diploma (Associate’s or higher preferred)
- 2+ years in customer service or inside sales
- Strong communication, organizational, and problem-solving skills
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