Associate Vice President, Technology Product Management

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is recruiting for an AVP, Technology Product Management. As a key member of the Digital, Data, Analytics and Technology ("DDAT") team, this role will join a dynamic organization committed to the acceleration of business growth, enhancement of the customer experiences, and enablement of operational efficiencies by powering CVS Health to be a 'digital first, technology forward and data driven' company.

With a commitment to a 'Startup within a large company' culture, DDAT is at the center of CVS Health transformation.

The AVP, Technology Product Management role reports to the VP, Client and Member Experience and Operations and will support the Pharmacy Services DDAT Product team. The Associate Vice President of Product Management leads a team of product management professionals and is responsible for advancing the product management practice, building a high-performing team, and contributing to the overall growth and success of the organization.

This role plays a pivotal role in shaping the strategic direction and execution of a technology product portfolio (for multiple technology product lines).

They are responsible for defining desirable, viable, feasible, and sustainable technology solutions across the technology product lines within their scope that meet customer needs and achieve business objectives. They facilitate a cross‑functional product leadership team, closely with senior business leadership, technology and analytics partners, and other needed stakeholders, to ensure strategic alignment and a collaborative, customer‑centric culture.

Ensures Caremark’s technology product portfolios have clear visions, strategies, and roadmaps that align to the business objectives. Makes decisions on investment priorities and develop business cases, in partnership with business, value pool, and finance partners. Aligns roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver. Trend Monitoring and Product Performance Sets and manages product line/portfolio objectives and key results (OKRs) to evaluate progress towards outcomes, aligned with business objectives.

Ensures all products teams are using OKRs, key performance indicators (KPIs), and other data as needed to understand and act on product health and performance. Accountable for successful new product launches;
Oversees product launches, including beta testing, user feedback collection, and product documentation.

Facilitates cross‑functional product leadership team at the product line(s) level, including strong partnership with business GM. Ensures business strategies and targeted outcomes are well understood and socialized to product teams. Understands market trends, competitive landscapes, and customer needs through partnership with business & customer insight teams. Accountable for the technology product teams’ delivery and final output to stakeholders. Grow and Develop the Team Advances product management practices across the organization.

Oversees the maturation of the product operations framework, and ensures all stakeholders internal to technology and the business are aligned and participating in product operations best practices. Develops, mentors…