Product Guide III: Customer Experience Advocate
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Rivian Northbrook is seeking a Product Guide III to welcome customers, deliver engaging experiences, and drive vehicle deliveries. You will build loyalty through demonstrations, events, and a strong product knowledge base while guiding guests from initial contact to vehicle handoff.
Ideal candidates will have 2+ years in customer-facing roles, a valid driver’s license, and flexibility to work nights, weekends, or holidays.
Are you ready to take on the Product Guide III:
Customer Experience Advocate role at Rivian?
As a Product Guide III:
Customer Experience Advocate, you will play an important part at Rivian in Northbrook, IL, United States.
We invite applications for the Product Guide III:
Customer Experience Advocate position located in Northbrook, IL, United States.
The following role is for a Product Guide III:
Customer Experience Advocate with Rivian.
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