Private Banking Officer

Job Details:

Job Location:

Northbrook - NORTHBROOK, IL 60062, Salary Range: $72,000.00 - $88,000.00 Salary, This position reports to SVP/Managing Director, Private Banking

Responsible for relationship management and business development while providing solutions and services to new and existing Bank clients. Manage day-to-day transactions, coordinate complex client matters and exercise sound judgment regarding overdrafts, pricing and other client-related issues. Responsible for the direct management and growth of the Private Banking Group (PBG) portfolio, with a focus on retaining, expanding and deepening client relationships. Develops new business opportunities through internal partnerships, client referrals, centers of influence and networking activities.

• Proactively strengthens client relationships through the evaluation of client needs and provides guidance on how our banking solutions will help achieve client banking goals
• Expand existing client and household relationships by identifying opportunities to deepen deposit, lending, treasury management and other banking relationships
• Identify opportunities to both receive and provide referrals through partnerships with other areas of the Bank to support client needs and relationship growth
• Present and position the Bank’s suite of products and services to support client onboarding, retention and relationship growth
• Routinely connect with clients to proactively meet their needs and perform annual client reviews
• Maintain accurate CRM records and business development pipeline information
• Prepare client proposals and coordinate approval process, if needed
• Follow established guidelines on pricing and service offerings
• Represent the Bank at client, community, professional and networking events, including periodic events outside of regular banking hours, to strengthen relationships, enhance market presence and cultivate new business opportunities.

• Front-end opening of new personal and business accounts
• Perform front-end maintenance on accounts including, but not limited to, name and address changes, account renewals, signer and beneficiary updates, etc.
• Front-end assistance with client transactional needs including, but not limited to, wires, internal transfers, ACHs, fee reimbursements, etc.
• Assist with clients’ consumer loan applications by gathering required information and preparing loan packages for underwriter
• Perform overdraft decisions
• Coordinate service fee adjustments, exception pricing requests and non-posts
• Address CIP due diligence exceptions related to account opening within 30 days

• Attend required meetings
• Handle periodic client issues outside of regular banking hours
• Work with other departments to deliver products to clients
• Participate in educational opportunities to advance advisory skills
• Maintain knowledge of all consumer and business banking product features and benefits. Participate in Bank sponsored CRA activities when available

• Other duties as assigned

• Maintain composure and professionalism in all client interactions
• Ability to adapt to the high service expectations of the Bank’s client base
• Excellent verbal and written communication skills, both in person and via telephone
• Strong level of accuracy and detail oriented
• Ability to manage multiple priorities with flexibility
• Strong knowledge of bank deposit products & regulations
• Strong analytical and problem-solving skills
• Exercise the highest level of discretion and confidentiality
• Knowledge of the interest rate forecasts and other economic markets/financial news
• Understand FDIC insurance, titling and structuring of various…