Assoc Analyst Business Systems IT

Job Summary

Responsible for supporting the AI & Automation Platform team by assisting with application administration, performing tasks related to pilot projects, contributing to program rollout activities, collaborating with business partners, and partnering with other branches of the AI & Automation team. A primary focus of this role is proactive outreach and discovery with business units to identify, assess, and document opportunities for leveraging AI to streamline and enhance business processes.

The role will also involve process engineering, project design, and direct engagement with stakeholders to understand operational needs and recommend automation solutions.

• Perform application administration duties, including but not limited to license management, communications with vendors and business partners, and reporting.
• Support the development and execution of AI pilot and innovation projects.
• Lead outreach and discovery efforts with business units to identify, analyze, and prioritize opportunities for AI‑driven process improvements.
• Collaborate with business stakeholders to map workflows, assess automation potential, and document tasks suitable for automation.
• Contribute to program rollouts by coordinating activities, preparing documentation, co‑managing a shared inbox, and helping with communications and training activities.
• Work with other branches of the AI & Automation team where needed to support training and communication initiatives.
• Help plan and host AI & Innovation events internal to Medline (AI Summit, hackathons, etc.)
• Work with business partners as needed to support AI platform initiatives.
• Assist with user support as needed for Platform Team‑owned applications.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.

• At least 2 years of experience working in an IT setting but including business‑facing work.

• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience working with cross‑functional teams and facilitating teams to identify and implement solutions to complex problems.
• Demonstrated ability to conduct outreach, facilitate discovery sessions, and document business requirements for process improvement.
• Ability to assess and initiate actions independently.
• Experience and skills in influencing, leading and directing individuals in multiple functional areas.
• Strong written and spoken communication skills.
• Strong interpersonal and relationship management skills.
• Strong customer service skills.
• Strong business analytical and problem‑solving skills.
• Self‑motivated, demonstrated bias for action.

• Experience with project management.
• Experience with Microsoft Copilot.
• Experience in process engineering, project design, or business analysis preferred.
• Knowledge of hardware, software, and basic AI concepts and tools.

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

$73,840.00 - $ Annual

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please . For roles where employees work less than 30…