Sr Platform Operations Engineer

Job Summary

Job Description

Medline Industries has an immediate opening for an experienced engineer to join our Platform Operations team. As a Senior Platform Operations Engineer, you’ll be a key player in our Dev Ops ecosystem, responsible for maintaining, optimizing, and enhancing our internal developer platform (IDP) and associated tools. Your deep knowledge and experience will empower our development teams to deliver high-quality software efficiently.

The Senior Platform Operations Engineer is responsible for ensuring the operational performance, reliability, and security of critical development and automation platforms, including Artifactory, Git Lab, Terraform, Vault, Packer, Jenkins, Bit Bucket, Prisma Cloud, Sonar Qube, Webload, Katalon, Playwright, Selenium, UFT, AWX, Azure Dev Ops, Onbase, and Outsystems. This role involves monitoring, maintaining, troubleshooting, and optimizing these platforms to support software development, CI/CD, automation, IaC, and business operations.

The senior engineer also plays a key role in mentoring junior engineers, tracking team goals and key projects, and supporting project management activities.

- Monitor, maintain, and optimize the performance and availability of assigned platforms.

- Implement and manage upgrades, patches, and configuration changes across platforms.

- Troubleshoot and resolve incidents, service interruptions, and performance issues.

- Collaborate with development, QA, security, and infrastructure teams to ensure platform alignment with business and technical requirements.

- Automate operational tasks and workflows using scripting and platform-native tools.

- Ensure compliance with security policies, standards, and best practices for all platforms.

- Manage user access, permissions, and integrations for supported platforms.

- Develop and maintain documentation for platform operations, procedures, and troubleshooting.

- Participate in on-call rotation and incident response as required.

- Support audits and compliance activities related to platform operations.

- Continuously evaluate and recommend improvements to platform architecture and operational processes.

- Mentor junior engineers and provide technical guidance.

- Track team goals and ensure alignment with organizational objectives.

- Assist with project management and coordination of key initiatives.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is preferred.

Certification / Licensure

Relevant certifications (e.g., AWS/Azure, Jenkins, Terraform, Git Lab, etc.) preferred but not required.

Work Experience

5+ years of experience in Platform Operations or Dev Ops. Experience managing large-scale, enterprise-grade environments.

Knowledge / Skills / Abilities

- Strong understanding of CI/CD, automation, and Dev Ops principles.
- Proficiency in scripting languages (e.g., Bash, Python, Power Shell).

- Experience with cloud platforms (Azure, AWS, GCP).
- Familiarity with monitoring, logging, and alerting tools.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and documentation skills.
- Experience mentoring and training junior engineers, including code reviews and technical guidance
- Proficiency in automation frameworks and infrastructure as code (IaC) at scale
- Advanced troubleshooting and root cause analysis for complex, multi-platform issues.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Certification / Licensure

Advanced certifications in cloud, Dev Ops, or specific platforms (e.g., Certified Jenkins Engineer, Terraform Associate, Git Lab Certified).

Work Experience

- 7+ years of experience in platform operations or Dev Ops.
- Experience managing large-scale, enterprise-grade environments.

Knowledge / Skills / Abilities

- Deep expertise in multiple platforms listed above.

- Experience with infrastructure as code (IaC) and automation frameworks.
- Knowledge of security and compliance frameworks (e.g., SOC2, ISO 27001).

- Exp…