Sr Analyst Business Systems IT - Coupa

Job Summary

This is your opportunity to make a real impact with an industry leader and Chicago Tribune Top Workplace that has experienced double digit growth for last 50+ years. Medline is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams.

If you’re passionate about optimizing procure to pay processes and enhancing user experiences, this could be an exciting opportunity for you.

Job Description

MAJOR RESPONSIBILITIES

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.
• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business.
• Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with cross-functional teams including senior leaders and executives.
• Research technologies/solutions available with minimal dependency on lead/manager.
• Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.
• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.
• Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development.
• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Work with business partners for the development and implementation of new systems and enhancement of existing systems.
• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management.
• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

MINIMUM JOB REQUIREMENTS

Education

• Bachelor's degree in business or IT related field.

Certification / Licensure

• Coupa certifications such as Platform, Sourcing and contracting are preferred.

Work Experience

At least 5 years’ experience working with Coupa application with experience such as:

• Configuration and Master Data:
  Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting:
  Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system’s health and performance.
• User Administration:
  Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration:
  Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management:
  Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support:
  Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls:
  Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.

Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.
• Experience documenting complex processes and generating supporting diagrams.
• Time management skills…