IT Business Process Support Associate Director

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

The IT Business Process Support Associate Director - Americas leads the Applications domain for the Barilla Americas region, with end-to-end accountability for all business applications deployed regionally, from implementing new solutions to maintaining and supporting existing ones, across a portfolio that includes but is not limited to SAP, RGM, TPM, TPO, EDI, Manufacturing, Purchasing, and R&D, leading a team ranging from professionals to senior managers.

Working in close coordination with the central/HQ-based application teams that in some cases govern the global application managed service delivered through Barilla's third-party support vendor, the role partners with regional business teams to provide support, assess new IT requests, and translate business needs into the proper solution modifications and projects that enable business process change in alignment with global strategy & processes, acting as the business process expert and primary liaison between corporate/central IT, the regional user community, and the managed-service partner.

This position is accountable for the regional application portfolio, prioritizing and advancing new projects and opportunities in accordance with the global and regional portfolio management process. A core accountability is ensuring all regional application services remain stable and running smoothly. In any disruption, the incumbent takes ownership of resolution, mobilizing central IT, the vendor, and all involved stakeholders to drive issues to rapid closure while keeping regional business stakeholders informed of progress.

Beyond run-and-maintain, this leader champions application innovation by proactively introducing Data Analytics and AI-based solutions and opportunities, and is responsible for delivering projects on time, scope, and budget while owning the applications Capital budget and the applications cost center of the IT budget.

This is a hybrid role based out of Northbrook, IL.

• Hold end-to-end accountability for the regional application portfolio, from implementing new solutions to maintaining and supporting existing ones, across a portfolio that includes but is not limited to SAP, RGM, TPM, TPO, EDI, Supply Chain, Finance, Purchasing, R&D, and all other regional business applications.
• Lead and develop a multi-locational team ranging from professionals to senior managers, delivering projects and supporting the business across all aspects of Barilla Americas and integrated corporate systems and processes.
• Serve as full budget owner for the IT applications cost center and the applications capital budget for the region
• Prioritize and advance new projects and opportunities for the regional portfolio in accordance with the global and regional portfolio management process,…