Business Manager

Overview

Job Description This is a remote role from anywhere in the US. If the candidate lives within commutable distance to a UL location, this role will be hybrid, requiring 3 days per week in the office.

This is a remote role from anywhere in the US. If the candidate lives within commutable distance to a UL location, this role will be hybrid, requiring 3 days per week in the office.

Within the Product Stewardship business, UL is looking for a that develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence for the solutions of Chem ADVISOR, Chem ADVISOR for SAP, Illuminator and Navigator.

• Develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
• Responsible for P&L activities and budget development.
• Accountable for ensuring financial targets (revenue, profit, enterprise value, etc..) are met.
• Responsible for managing costs, reporting and forecasting, workflow overviews and providing input into growth targets for customers and segments.
• Closely monitors and manages revenue activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
• Implements and executes capacity and capability strategies and successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
• Drives and leads initiatives to identify new and/or additional business opportunities.
• Anticipates customer needs by creating strong partnerships with Sales and Business Development.
• Ensures there is sufficient pipeline of opportunities, orders to meet overall P&L budget.
• Drives Price, Promotion, Service offering for dedicated Segment to maximize DCM/AOI.
• Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
• Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
• Participate in client seminars, conferences and trade shows.
• Manage capex intensive investments to meet agreed timeline with deliveries in order to meet Long Range Plan commitments.
• Manages initiatives and resources to meet DCF and ROI targets on schedule.
• Manages segment specific M&As to ensure integration and ensuring overall timeline is kept.
• Participates in M&A deal process and is responsible for meeting the deal economics and targets for DCF/ROI.
• Drives a high performing team by managing the performance and development of team members.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self-accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Communicates and exemplifies ULs Vision and Mission.
• Leads, promotes and embraces change for self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization.
• Coaches and mentors employees to do the same.

• University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience preferred in both Sales and fulfillment functions or ideally in general management.
• Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions. Experience in managing large Capex projects with multiple stakeholders preferred.
• Experience in leading highly technical staff and commercial staff a must, either via dedicated experience or via general management.
• Demonstrates business acumen skills and has via experience in Leading diverse business an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
• Demonstrates financial acumen and has a clear understanding of how business decisions impact DCF/ROI Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing…